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What Are The.

Below are some of the agreements that will be binding on all transactions that will be happening on this website.

What Are The Terms and conditions of sale?

The following provisions will be incorporated into the contract of sale and purchase between shopendi and the buyer:

  • the price for a product will be as stated in the relevant product listing;
  • the price for the product must include all taxes and comply with applicable laws in force from time to time;
  • delivery charges, packaging charges, handling charges, administrative charges, insurance costs, other ancillary costs and charges, will only be payable by the buyer if this is expressly and clearly stated in the product listing;
  • products must be of satisfactory quality, fit and safe for any purpose specified in, and conform in all material respects to, the product listing and any other description of the products supplied or made available to the buyer.

Delivery Information?

We will deliver goods based on the information made available to us when you fill the shipping form. Also a change of shipping address should be communicated before package leaves the pickup point otherwise, customer will be charged for the difference that arise from these changes.

What Are The Payment Method?

You are allowed to make payment using the flutterwave platform which afford you the ability to make online payment. We also accept bank transfer provided we receive confirmation in terms of alert and bank payment slip/screen shot if transfer is made via a device.

You can initiate a return within 24 for shopendi items if you receive a wrong, damaged, defective or counterfeit item. When returning an item, ensure all seals, tags and accessories are left intact and item is in its original packaging.

1. How do I return an item?

You can request a return online by calling our help line or chatting with our customer care representative by using the WhatsApp icon at the bottom right corner of our website.

2. How long will it take to return an item and get my refund?

This depends on when receive the item returned and ascertain what was wrong after which it will take 5-10 working days to get a refund for items that clearly deserve refund.

  1. Buyers agree to processing of their personal data in accordance with the terms of shopendi’s Cookie Notice
  2. shopendi shall process all personal data obtained through the marketplace and related services in accordance with the terms of our Cookie Notice and Privacy Policy.
  3. We shall be directly responsible to buyers for any misuse of their personal data and shopendi shall bear no liability to buyers in respect of any misuse of their personal data.

You must make payments due under the general terms and conditions in accordance with the Payments Information on this website

This website is operated by Shopendi Nigeria. You can contact us by using our  contact form in the contact us page of this website or call us on 08179123800.

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